Returns & Exchanges

At Luxo Living, we want you to be completely satisfied with your home furniture purchase. If your new piece isn't the perfect fit, we offer a straightforward 30-day return policy to ensure your peace of mind.

1

Initiate Your Request

Log into your account or use our online portal to submit a return request within 30 days of receiving your order.

2

Prepare the Item

Carefully disassemble and pack the furniture back into its original packaging to ensure it arrives back at our warehouse safely.

3

Schedule Collection

Once approved, we will provide you with a return shipping label or coordinate a courier pickup for larger furniture items.

4

Receive Your Refund

After our quality control team inspects the returned item, we will process your refund or store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing